Giganti & Giganti Fine Jewelry (“we,” “us,” or “our”) operates https://gigantijewelry.com (the “Site”). This page explains what information we collect, why we collect it, and how it is used. We do not sell your personal information.
Information We Collect
We collect information you voluntarily provide when you contact us, request an appointment, complete the custom ring builder, or opt in to text or email communication. This typically includes your name, phone number, email address, and any details you share about a project or piece of jewelry.
The Site also collects standard analytics information (pages visited, browser type, approximate location, and referring URL) through Google Analytics to help us understand how the Site is used and to improve it.
How We Use Your Information
- To respond to inquiries and book appointments.
- To follow up on a custom ring design or service request.
- To send transactional updates (e.g., “your repair is ready”) by phone, text, or email.
- To send occasional marketing communications when you have opted in, with the ability to unsubscribe at any time.
- To operate, secure, and improve the Site and our customer experience.
SMS / Text Messaging
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers to support services such as customer care. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to text messages from us, message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
Sharing With Service Providers
We share information only with vendors that help us run the business — for example, our appointment scheduling platform, our email provider, our website host, and our payment processor. These providers are contractually limited to using your information to perform services on our behalf.
Cookies & Tracking
The Site uses cookies and similar technologies for analytics and to remember your preferences. You can disable cookies in your browser; some Site functionality may be limited if you do.
Your Choices
You may request access to, correction of, or deletion of personal information we hold about you by emailing info@gigantijewelry.com. You can opt out of marketing email by using the unsubscribe link in any marketing message we send.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of the page indicates when it was most recently revised.
Contact Us
Questions about this policy? Email info@gigantijewelry.com or call (217) 793-3300.
Giganti & Giganti Fine Jewelry
3325 Robbins Rd, Springfield, IL 62704